Privacy Policy

Last updated: September 4, 2026

1Up Details ("we", "us") respects your privacy. This Privacy Policy explains what information we collect through our website at 1updetails.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this Policy.

1. Information We Collect

• Booking information you provide: when you request an appointment we collect your first and last name, phone number, service address, vehicle details, and any notes you include.
• SMS consent: if you check the text-message consent box on our booking form, we record that choice along with your booking.
• Usage data: like most websites, we and our analytics/advertising partners (such as Meta Pixel) may collect device and usage information through cookies and similar technologies, such as pages viewed and general location.

2. How We Use Your Information

• To schedule, confirm, and perform your detailing service.
• To contact you about your booking (confirmations, reminders, updates).
• If you opted in, to send you text messages about bookings and occasional offers (see Section 4).
• To improve our Site and measure the effectiveness of our advertising.
• To comply with legal obligations and protect our business.

3. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers that help us run the business — for example, our booking system, hosting provider, and text-messaging provider — who may process your information solely to provide those services to us.
• Advertising/analytics partners (such as Meta) for usage data collected by their cookies and pixels, per their own privacy policies.
• Legal authorities when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with any third parties.

4. Text Messaging (SMS)

• If you opt in on our booking form, you will receive booking confirmations, reminders, service updates, and occasional offers by text from 1Up Details at the number you provided.
• Consent is not a condition of purchase. Message frequency varies; message and data rates may apply.
• Reply STOP to any message to opt out, or HELP for help. You can also call us at (209) 777-4739.

5. Cookies

The Site uses cookies and similar technologies (including the Meta Pixel) to understand how visitors use the Site and to measure advertising. You can control cookies through your browser settings; blocking them may affect some Site features.

6. Data Retention & Security

We keep booking information as long as needed for business records and legal requirements, then delete or anonymize it. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

7. Your Choices & Rights

• You may opt out of text messages at any time by replying STOP.
• You may contact us to ask what information we hold about you, or to request correction or deletion of your information.
• California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information. We do not sell or share personal information as defined by those laws.

8. Children's Privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the most recent version.

10. Contact Us

• Phone: (209) 777-4739
• Location: Merced, CA